Narrabri Shire Council

Service NSW

Making access to your government transactions easier

Service NSW is committed to making it easier for NSW residents and businesses to connect with government by providing services that are available at a time and in a way that suits our customers.

Service NSW has been shaped by what customers have told us – they want easier access to government services, faster service and a single point of contact. We are working to simplify transactions and reduce the time required by customers to complete transactions.

We will continue to develop and grow our services. By seeking feedback from our customers, the people of NSW, we will continually improve our service delivery.
Service channels

Service NSW offers a broad range of NSW Government services and transactions through three service channels:

  •     a new, easy-to-use website
  •     service centres with extended opening hours (7am-7pm weekdays and 9am-3pm on Saturdays)
  •     a 24/7 telephone service.

Services offered

From mid-2013, Service NSW is providing a number of transactions and services related to:

  •     Roads and Maritime Services
  •     Fair Trading
  •     Births, Deaths and Marriages.

More services will be added over time to build Service NSW into a complete, one-stop government service delivery model.