What do Council’s do?
Councils provide a range of day-to-day services for their local communities and are responsible for issues that affect our daily lives.
These services may include:
How can you find out about your local Council?
If you are not sure which area you live in you can:
Check the local government section in your local telephone directory.
Look in a street directory.
Go to the department’s website at www.dlg.nsw.gov.au . Enter your suburb or town in the search ox. The results will include a map of the council area, some statistical information, and contact details for your Council.
If you don’t have internet access, you can call us on (02) 4428 4100.
How do Councils operate?
Councils operate within laws set by the NSW government. Their powers and responsibilities mainly come from the Local Government Act 1993 and associated regulations.
NSW is divided into approximately 150 council areas. These areas may be divided into wards. Each ward must have about the same amount of voters and elect the same amount of councilors.
Council elections are held every four years. Each Council must have between five to fifteen councillors, one whom is the Mayor. Mayors are either elected by the other councillors or directly by the local community.
All councillors must complete training in topics such as meeting procedures, planning legislation, financial issues, codes of conduct and conflicts of interest.
The role of the councillors is to set the Council’s strategic direction and make final policy decisions. Council meetings are held at least ten times a year to discuss issues and make decisions on behalf of the local community.
Councils employ a range of administrative, outdoor, technical and professional staff. The General Manager is responsible for implementing the strategic direction and policies set by the councillors and managing the work of Council staff.
How are Councils financed?
Councils receive income from rates and annual charges, user charges and fees, interest, contributions and donations, and grants from the State and Federal Government. They also receive government funding for specific projects.
What can you do if you have a problem with your Council?
Many problems can be resolved at an early stage by speaking to the appropriate person at the Council. If you are not satisfied with the response from Council staff, you could contact your local State Member of Parliament.
All NSW Councils are independent corporate bodies so the Department of Local Government does not have the authority to direct local Councils in their day-to-day decision making.
However if you cannot resolve a complaint you have about your Council, you should contact the NSW Ombudsman or the Department of Local Government.